Shipping policy
Shipping Policy
All Ukiyo-e-by-gum prints are made to order and fulfilled by our trusted print partners. This means your order goes into production as soon as it's placed.
Production Time
Please allow 2–5 business days for your print to be produced before it is dispatched.
Delivery Times
Estimated delivery times after dispatch:
- United Kingdom: 3–5 business days
- Europe: 5–10 business days
- Australia & New Zealand: 7–14 business days
- United States & Canada: 7–14 business days
- Rest of World: 10–20 business days
Delivery times are estimates and may vary due to customs processing or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery.
Customs & Import Duties
International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate with our print partner.